Answer: Absolutely! We take pride in our diverse range of jewelry materials, which includes 14k gold, sterling silver, and other materials. This variety will surely cater to your unique style and preferences, sparking excitement about the possibility.

Answer: Yes! Our 925 sterling silver hoop earrings are nickel-free and hypoallergenic, perfect for sensitive ears.

Answer: Sterling silver may naturally tarnish over time, but your hoops will stay shiny with proper care. Store them in a dry place and clean them regularly with a silver polishing cloth to maintain their luster.

Answer: Yes! We ship to the shipping address you provide at checkout.

Answer: Yes! We offer worldwide shipping. Delivery times and rates vary by country. Please check our Return & Refund Policy or Contact Us for further details.

Answer: We process your order within 1-5 business days of receiving your payment. Once it has shipped, we will email you a tracking number.

Answer: Golvem offers complimentary shipping on all orders within the U.S. International shipping rates vary—please see our Return & Refund Policy or Contact Us for details on shipping rates for your location.

Answer: Once your order is shipped, you will receive a tracking number via email. You can track your package using the designated courier service.

Answer: \We can update the shipping address if your order has not yet shipped. Please contact us immediately for assistance.

Answer: Yes, we do! Our jewelry is carefully packaged in an elegant box to ensure it arrives in perfect condition, making it ideal for gifting. This attention to detail should reassure you about the safety of your order.

Answer: Most orders are carefully packaged together. We will notify you if an item requires separate shipping, ensuring your order is handled carefully.

Answer: We recommend gently cleaning your fine jewelry every few weeks for everyday wear. We recommend a professional cleaning and inspection once a year to maintain its longevity.

Answer: To preserve the brilliance of your fine jewelry:

• Store each piece separately in a luxury jewelry box or soft pouch to prevent scratches.
• Avoid exposure to chemicals, perfumes, lotions, and household cleaners that may affect the metal or stones.
• Clean with a soft, lint-free cloth, or use a mild jewelry cleaner as recommended.
• Use a soft brush with warm, soapy water for gemstone jewelry and dry with a clean cloth.

Answer: Store your jewelry in an airtight box or a soft pouch to prevent oxidation and scratches.

Answer: Yes! Based on customer requests, we offer made-to-order custom designs for various jewelry, including rings, necklaces, bracelets, and more. Please feel free to contact us for more information.

Answer: If you need assistance or have questions, [contact us] through our website. We take pride in our prompt and helpful customer support and are always ready to help.

Answer: We accept Apple Pay, Google Pay, American Express, all major credit and debit cards, and other secure payment options. Choose your preferred method at checkout.

Answer: Yes! If you’re purchasing a ring or bracelet as a gift, please provide the recipient’s size before placing your order.